GoodChat is a consultancy who design & build simple & useful conversations on Alexa, Google Assistant & Messenger.
We work with you to:
find the right use case
A simple, memorable and frequently used skill or action. GoodChat identify the opportunities for conversational interfaces and work with your data and team to find a simple, useful, relevant use case.
design & build a 'chat'
Design a simple, short conversation between your customer and brand using GoodChat's unique design process and best practices from Amazon and Google's conversational interface guidelines.
measure & test
Test, analyse, measure and iteratively improve. GoodChat understand how to test your conversational interface with your customer using a combination of user research and data.
Workshops & consulting
Have questions about whether voice or chatbots are the right move for your brand?
Need to prove or validate a use case before investing in your own team?
We conduct workshops, or a deep dive research sprint within your company to identify a measurable customer problem which can be designed into a relevant and useful conversation on voice or chatbots.
We build end-to-end voice actions, skills and chatbots.